Privacy Policy

Effective Date: 01/01/2026
Company Name: South West Steel Buildings
Website: www.southweststeelbuildings.co.uk
Contact Email: sales@southweststeelbuildings.co.uk

1. Introduction

South West Steel Buildings (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

Visit our website
Submit an enquiry form
Respond to our Facebook or Instagram lead advertisements
Contact us by phone, email or message

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

When you submit a lead form or contact us, we may collect:

Full name
Email address
Telephone number
Postcode / installation address
Information about your project (size, budget, intended use)
Any additional details you voluntarily provide

We may also collect limited website usage data via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Arrange consultations
Deliver products and installation services
Improve our services
Follow up regarding your project

We do not sell or rent your personal data to third parties.

4. Lawful Basis For Processing

We process your data under one or more of the following lawful bases:

Your consent (when submitting a lead form)
Contractual necessity (when preparing quotes or providing services)
Legitimate business interests (responding to enquiries and improving services)

5. Data Sharing

We may share relevant information with:

Installation partners or contractors (only where necessary for your project)
Professional advisors (accountants, legal advisors)
Service providers who help us operate our business systems

All third parties are required to keep your data secure.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your data from:

Unauthorised access
Loss or misuse
Disclosure

Your information may be stored securely within email systems, CRM software, or secure cloud storage platforms.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

Respond to enquiries
Provide services
Comply with legal obligations

You may request deletion of your data at any time.

8. Your Rights

Under UK GDPR, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Withdraw consent
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: sales@southweststeelbuildings.co.uk

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can manage cookie preferences via your browser settings.

10. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact:

South West Steel Buildings
Email: sales@southweststeelbuildings.co.uk
Phone: 01460 203575